fidelity...merrill...etrade...I don't know why any of these other investment companies didn't pop into my head when I thought 401k rollover. instead I chose trusty old wamu and grasped within 10 seconds how this bank ended up poised at the brink of bankruptcy.
Strike 1: My account rep types with 2 fingers.
Strike 2: then, she incorrectly inputs my zip code and claims that there's no way to edit the info without completely starting over. To quote erin from the city, i smell ahi tuna
Strike 3: She calls me 5 minutes after I leave the bank and apologizes for "spacing out" while she was opening my account.
Strike 4 (see how understanding i am?): She calls me 2 days later and sounds surprised to hear my voice, "oh hmmm..." she says "I meant to call someone else." She hangs up.
!!!!!!!
I now do my banking somewhere else.
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